Colocation Guarantee

Our Guarantee

Our guarantee is simple. We do not tie down our customers with long term contracts and you can leave us at any time. Most of our business comes from customer referrals and we work very hard to keep our customers satisfied with our service.

Our unique service philosophy has four pillars:

1. Clarity & Accuracy: If you want empty promises and muddled technical jargon that sounds good but has no application, then you are in the wrong place. Clarity and accuracy of information is very important to us. We will not use any deceptive tactics such as overselling our network or tying you down with long term contracts.
2. Network and Data Integrity: As a Business Internet Service Provider, uptime and data integrity are very important to us. We will continue to take the proper steps to make sure our network has speed and redundancy.
3. The Best Support: Our commitment to maintaining great relationships with our customers has helped us achieve one of the lowest client turnover rates in the industry. Each of our customer support techs is required to go through a 3-month training program.
4. Proactive Communication and Feedback: If we do make a mistake, we want to hear about it and fix it. We are dedicated to providing the best customer service in the co-location industry so we want to hear from you about any way we can improve the delivery of our services.

Make an appointment today by calling us at (604)-473-9700 and we can arrange to give you a tour of our facility. You will be shown and told the facts without a high pressure sales pitch or any fancy sales tactics. We are confident that our facility will speak for itself.