Facility and Network

Our Data Center is located just 15 minutes from downtown Vancouver. Our Vancouver DataCenter is strategically located along one of North America’s largest fiber distribution points.

Year Built: 2008 (New Facility)

Security: 16 closed circuit cameras monitor all aisles, entry and exit points, as well as the external environment of the building. Access to the DataCenter is controlled through a key card reader in combination with a 6 digit password and all guests are escorted through the facility by one of our representatives.

Parking: Plenty of parking in the adjacent office park.

Address: Location: #114-3855 Henning Drive Burnaby, B.C. V5C 6N3
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Greater Vancouver 604-473-9700 Technical Support 604-473-9700 Fax 604-473-9080 Toll Free Number 1-888-407-6937

Features:

• Gigabit Networking with industry-standard Cat6 Cabling
• UPS & Generator Power Backup: Our entire datacentre is backed by an on-site UPS and Diesel Power Generator that ensures our network stability even in the event of a massive power failure in the local electricity grid.
• Powerful Cooling System: Our state-of-the-art cooling HVAC cooling system keeps our datacentre running at an optimal temperature between 20-22 degrees Celsius. Our AEAS (Automated Environment Alert System) notifies staff of any temperature variations above 22 degrees Celsius.
• Redundancy and Hot-Swappable Network Infrastructure. We use multiple upstream providers that allows us to automatically re-route data traffic to prevent network downtime.
• Security Cameras and Access Controlled Environment. Our video surveillance system closely monitors our data center 24/7.
• 24×7 Network Operations Center that monitors all mission critical network equipment and systems.
• Optional Managed Services such s Backups, Anti-Spam, and Firewall

And best of all, because we are located just 15 minutes from downtown Vancouver, our rates are very affordable compared to our downtown competitors. Expect to save around 35% off your base costs.
Give us a call at 604-473-9700 today.

Our Network Design

The Smarttnet network is engineered to provide speed and reliability.

We use multiple upstream providers so that if one provider experiences problems, your traffic will be automatically re-routed to another provider to avoid downtime. Our internal network is built on a multi-tier model with built-in redundancy.

Network built on multi-tier model:

1. Layer 1: Core Layer – Cisco 6500 fail-over & hot swappable
2. Layer 2: Aggregation/Distribution Layer Cisco 6500 fail-over & hot swappable
3. Layer 3: Access Layer Cisco 3550 fail-over

Built in Redundancy:

Layer 1: Dual backbone from 2 independent upstream providers with automatic fail over switching

Layer 2: Multi-Path OSPF switches to eliminate single point of failure

Layer 3: Access to multiple Cisco 3550 in event of hardware failure

Each managed rack has an allotment of up to 2 Cat 6 (1 Gig provisioned) connections per 1U Server which are in turn connected to separate access layer (Layer 3) switches. All equipment in every level has redundant switching.

All cabling for the racks has been pre-run and tested and verified for 1 Gigabit throughput.  Network distribution nodes and cabling are kept separate from power distribution to prevent interference. No further cabling is required in the data center, reducing maintenance activity and adding security to your equipment.

To ensure business continuity for our customers, we have established Next Business Day Delivery with all of our network equipment vendors (Cisco, Dell, etc.) either on the OEM level or with local distributors. In the event that any redundant system endure a catastrophic discontinuity of service, one of these sources will be available.